Dispatch for Waste Haulers.
Built for How You Actually Work
Stop running your dispatch off whiteboards, spreadsheets, and group texts. Docket gives you one dispatch board for your entire operation, whether you run roll-off, commercial and residential routes, or both.
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Sound Familiar?
Haulers running commercial, residential, and roll-off routes tell us the same things, over and over.
Dispatch by Whiteboard
Your dispatch board is a whiteboard, a spreadsheet, or someone's memory. When that person is out sick, the whole day falls apart. Drivers call the office 10 times before lunch asking where to go next.
Two Systems, Double the Work
You run one system for commercial and residential routes and a separate one for roll-off. Or worse, one of those "systems" is paper. Every job gets entered twice. Every mistake gets caught too late.
Routing That Ignores the Dump
Your routes look efficient on paper until you factor in dump runs. Your drivers are criss-crossing town because the routing tool doesn't know where the transfer station is or when the truck is full.
Why Haulers Switch to Docket for Dispatch
One Dispatch Board for Everything
Roll-off pickups, commercial, residential, and roll-off routes, special hauls. All on one screen. Your dispatcher manages the whole operation from a single board instead of toggling between systems, spreadsheets, and text messages.
Dump-Aware Routing
This is the big one. Docket is the only software that treats disposal sites, dump cycles, and tipping fees as core routing inputs, not afterthoughts. Your routes account for where the dump is, when trucks need to tip, and how to sequence stops so drivers aren't backtracking.
IronRouteAI
AI-powered dispatch built for haulers. It suggests the most efficient route sequence for your drivers every day, factoring in dump locations, container sizes, and job priorities. Haulers using IronRouteAI save up to $250 per truck per day in fuel and windshield time.
Driver App That Drivers Will Use
Navigation, photo documentation, weight ticket scanning, ETA notifications, and offline mode. Your drivers get what they need without calling the office. Your customers get "on the way" texts automatically. No training manual required.
Cloud-Based, Access From Anywhere
No more being chained to the office computer. Check dispatch from your truck, your kitchen table, or your kid's baseball game. If you're coming from Trash Flow or another desktop system, this alone changes everything.
Haulers Who Made the Switch
"With three full time employees, Docket allows us to communicate without saying anything."
"Within the first week I had multiple bookings while I was sleeping and I knew Docket was paying for itself."
"The time you're scared of losing, you're already wasting by using an inferior service."
How Docket Stacks Up
Compared to the tools most haulers are coming from.
| Dispatch Capability | Docket | Trash Flow | Hauler Hero |
|---|---|---|---|
| Unified commercial, residential + roll-off dispatch | ✓ | ✗ | ✗ |
| Dump-aware routing | ✓ | ✗ | ✗ |
| AI-powered route optimization | ✓ | ✗ | ✗ |
| Cloud-based (access anywhere) | ✓ | ✗ | ✓ |
| Driver app with photo + GPS | ✓ | ✗ | ✓ |
| Automated customer notifications | ✓ | ✗ | ✓ |
| Weight ticket scanning + overage detection | ✓ | ✗ | ✗ |
| Asset lifecycle tracking | ✓ | ✗ | ✗ |
Ready to Ditch the Whiteboard?
See how Docket handles dispatch for mixed waste operations. 30-minute demo, no pressure.
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