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Dumpster Rental Software with Good Customer Support

Table of Contents

Key Takeaways

  • Docket’s platform provides seamless scheduling and inventory tracking, with instant data upload to drivers’ tablets, enhancing operational visibility.
  • Jeff values Docket’s customer service, highlighting their availability and commitment to quick, reliable responses, crucial for business success.
  • Docket’s contribution has been significant in achieving steady business growth over several years, with the software being a strong support system.
  • Real-time updates in Docket ensure all involved parties have access to the latest information, improving coordination and operational efficiency.

Jeff: Since we’ve started using Docket, we have achieved a very solid scheduling and inventory tracking platform. Anything entered in on the computer on our end is instantaneously uploaded to the driver’s tablet. It really gives visibility to everybody involved and is a huge asset in that respect.

We have found a company in Docket that has the same values for customer service that we do. Anytime you have a question, they are literally a phone call or an email away. When they tell you they’re going to do something, you can rest assured it’s going to be done, and quickly. That is very critical in our company being successful.

We’ve seen a steady amount of growth over the last couple of years. I can contribute a lot of that growth to Docket because, without them as such a solid software at our side, we would not be where we are today.

FAQ

How does Docket improve scheduling and inventory tracking?

Docket offers a robust scheduling and inventory tracking platform. Information entered on a computer is instantly uploaded to a driver’s tablet, enhancing visibility for all involved.

What makes Docket’s customer service stand out?

Docket is praised for sharing the same customer service values as its users. They are easily reachable by phone or email and are prompt in fulfilling their commitments, which is crucial for business success.

How has Docket contributed to business growth?

Docket has been pivotal in steady business growth over the past few years. The reliable software support has been instrumental in reaching current business achievements.

What is the benefit of real-time data updates in Docket?

Real-time data updates on Docket ensure that all information entered is immediately accessible on drivers’ tablets, providing crucial visibility and coordination for all parties.

Why is Docket considered a valuable software partner?

Docket is valued for its consistent reliability and effective customer service. Their prompt actions and alignment with user values make them an essential partner in business operations.

Tim Coe

Tim Coe

Director of Customer Marketing, ServiceCore | Docket

Tim Coe is a digital marketing leader with over 20 years of experience in SEO, PPC, CRO and web development. For the past four years he’s led the customer-marketing team at ServiceCore/Docket — software trusted by portable-toilet and dumpster-rental businesses nationwide. Tim and his team manage 500+ clients, delivering turnkey websites, local SEO visibility and data-driven growth strategies.

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