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Customer Portal2024-05-01T21:10:25+00:00

Customer Portal

Docket Dumpster Software makes it easy for your customers to do business with you instead of your competition. With the customer portal they can:

  • Sign your terms and conditions
  • Rent a dumpster
  • Make payments and view past invoices and jobs
  • Request early pickups, exchanges, or extend the rental
  • View weight tickets, overage fees, images of damage, etc.

Frequently Asked Questions

How do I get started with Docket?2024-04-26T21:18:40+00:00

The best way to understand Docket’s capabilities is by scheduling a tour of this user-friendly tool. Get in touch with our team, and we’ll guide you through the features tailored to your business needs.

What kind of support can I expect with Docket?2024-04-26T21:18:22+00:00

Docket is backed by a dedicated support team ready to assist with any questions or concerns. From the initial setup to day-to-day operations, our team is here to ensure your business runs smoothly.

Is my client’s card information safe with Docket?2024-04-26T21:17:58+00:00

Yes, Docket prioritizes security. If you have a client’s card on file, you can confidently use it for repeat transactions, ensuring both security and convenience.

How can Docket help grow my roll-off dumpster rental business?2024-04-26T21:17:44+00:00

Docket not only helps in managing day-to-day operations but also provides insights into job profitability and potential client growth trends over time. This analytical approach ensures you have the tools to strategically grow your business.

Does Docket offer communication tools to keep my customers informed?2024-04-26T21:17:28+00:00

Absolutely! Docket manages client communication end-to-end, with over 30 customizable email and text notifications. This ensures you can keep your customers informed and provide superior customer service.

How does Docket’s website and shopping cart integration work?2024-04-26T21:17:14+00:00

Docket offers custom dumpster rental websites designed to drive conversions. The integrated shopping cart is directly connected to your Docket software, ensuring you’re always updated on transactions and inventory.

What payment methods does Docket support?2024-04-26T21:16:52+00:00

Docket offers flexibility in payments. You can accept payments online, directly at the job site, or your clients can pay their invoices online through the customer portal.

Can I track my dumpsters in real-time using Docket?2024-04-26T21:16:38+00:00

Yes, with Docket’s GPS Dumpster Monitoring System, you can track your dumpsters in real-time. Using our mobile app, you can input a dumpster PIN or scan a QR code at drop-off, and Docket will provide you with an updated location on the map.

How does Docket improve the scheduling process for my dumpster business?2024-04-26T21:16:24+00:00

Docket simplifies the scheduling process by providing easy-to-set drop-off or pick-up tasks. It also supports advanced functions such as exchanges, relocating, dump and returns, and live loads, ensuring that every aspect of your roll-off dumpster rental business is covered.

Is Docket Dumpster Rental Software right for my business?2024-04-26T21:16:01+00:00

Docket dumpster rental software is for any roll-off dumpster rental or junk hauling business, big or small, that is looking to make their business more efficient. The software handles every aspect of your business, from tracking your cans to billing your customers, to getting leads from your website. The best way to see if it’s right for you is to schedule a tour of this easy-to-use tool.

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